pkrbat takes privacy seriously. When you register and play on pkrbat, you share personal information with us — your name, mobile number, payment details, and your gaming history. We understand this is sensitive, and we handle it with that awareness. This Privacy Policy explains in clear terms what pkrbat collects, why, how it is stored and used, who it may be shared with, and what you can do about it. This policy applies to all registered pkrbat players across Pakistan and to all data collected through the pkrbat platform at pkrbat.ws.
By creating a pkrbat account and using the platform, you confirm that you have read and accepted this Privacy Policy. If you do not agree with any part of it, please do not use pkrbat and contact our support team to discuss your concerns before registering.
1About This Privacy Policy
This document is pkrbat's formal Privacy Policy. It governs how pkrbat collects, processes, stores, and protects personal data belonging to users of the pkrbat platform. The policy is written in plain English specifically for Pakistani players and is designed to be understood without legal training.
This policy should be read alongside pkrbat's Terms and Conditions, which form the broader agreement between pkrbat and each registered player. The Terms and Conditions incorporate this Privacy Policy by reference, meaning agreeing to the Terms also means agreeing to how pkrbat handles your personal data as described here.
Data Controller: pkrbat operates as the data controller for all personal information collected through the pkrbat.ws platform. Questions about data handling can be directed to support@pkrbat.ws.
2What Data pkrbat Collects
pkrbat only collects personal data that serves a genuine purpose in operating your account, processing your payments, or meeting our legal obligations. Here is a clear breakdown of the categories of data pkrbat collects:
2.1 Registration & Account Data
- Full name (as it appears on your CNIC or passport)
- Date of birth (for age verification)
- Mobile number (used for account verification and communications)
- Email address (optional, used for account communications)
- Username and encrypted password
- Province and city of residence
2.2 Identity Verification Data
- Copy of CNIC (Computerised National Identity Card) or passport when verification is triggered
- Selfie or live photo for identity matching when required by our anti-fraud procedures
- Proof of ownership of the payment method used for deposits (e.g., screenshot of Easypaisa or JazzCash account)
2.3 Payment & Transaction Data
- Deposit amounts, dates, and payment method references
- Withdrawal requests, amounts, and destination account references (e.g., mobile wallet number)
- Transaction IDs for all deposits and withdrawals
- Bonus credits and wagering progress records
pkrbat does not store full card numbers or mobile banking PINs. Payment processing is handled through secure third-party gateways — pkrbat only retains references sufficient to track transaction history.
2.4 Gaming Activity Data
- Game history including game type, stake amount, result, and timestamp for all real-money rounds
- Session durations and frequency of play
- Tournament entries and results
- Bonus usage and wagering completion records
2.5 Technical & Device Data
- IP address at time of login and registration
- Device type, operating system, and browser version
- Mobile network operator (used to detect unusual access patterns)
- Session timestamps and login history
pkrbat does not collect biometric data (such as fingerprint or face scan data) beyond the identity verification photo used to confirm CNIC matching during KYC procedures.
Encrypted at Rest and in Transit
All pkrbat databases storing personal data use AES-256 encryption at rest. All data transmitted between your device and pkrbat's servers is encrypted via TLS. Your account data is never stored in plain text at any point in the system.
No Data Sold — Ever
pkrbat does not sell, rent, or broker your personal data to advertisers, data brokers, or any third party operating for commercial gain. Your data is used to operate your account and meet legal obligations — nothing else.
Retention Only as Long as Needed
pkrbat holds your data for as long as your account is active plus the legally required retention period for financial records. Once retention obligations are met, data is securely deleted or anonymised.
Minimum Data Collection
pkrbat collects only what is genuinely necessary. If a piece of data doesn't serve your account operations, fraud prevention, or legal compliance, pkrbat doesn't collect it. No voluntary profiling for advertising purposes.
3Why pkrbat Collects Your Data
Every category of data pkrbat collects has a specific, legitimate reason behind it. The table below maps each data type to its purpose:
| Data Category | Primary Purpose | Legal Basis |
|---|---|---|
| Name, DOB, mobile number | Account creation and identity verification | Contractual necessity |
| CNIC / passport copy | Age verification and anti-money-laundering (AML) compliance | Legal obligation |
| Payment transaction records | Deposit/withdrawal processing and fraud prevention | Contractual & legal obligation |
| Gaming history | Dispute resolution, responsible gaming monitoring, bonus tracking | Contractual necessity & legitimate interest |
| IP address & device data | Security, fraud detection, duplicate account prevention | Legitimate interest |
| Session data | Responsible gaming tools (session limits, play time alerts) | Legitimate interest & player protection |
4How pkrbat Uses Your Data
pkrbat uses your personal data for the following specific purposes, all of which relate directly to operating the platform and your account:
- Account management: Creating, maintaining, and verifying your pkrbat account. Authenticating your identity each time you log in.
- Payment processing: Handling your PKR deposits via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and card payments. Processing withdrawal requests to your verified payment account.
- Fraud and security: Detecting unusual login patterns, identifying potential duplicate accounts, flagging suspicious transaction behaviour, and protecting the integrity of pkrbat's games.
- Customer support: Resolving account queries, payment disputes, game complaints, and responsible gaming requests using the history and account data associated with your profile.
- Responsible gaming: Monitoring play patterns to identify potential problem gambling indicators. Operating the deposit limits, session limits, cooling-off, and self-exclusion tools you configure in your account.
- Promotions and bonuses: Verifying eligibility for welcome bonuses and ongoing promotions. Tracking wagering requirements and crediting bonus milestones.
- Platform improvement: Analysing aggregated, anonymised usage patterns to improve game loading times, payment success rates, and interface usability. Individual player data is not used for this — only anonymised aggregate data.
- Legal and regulatory compliance: Maintaining records required by applicable anti-money-laundering (AML) and know-your-customer (KYC) obligations. Responding to lawful requests from authorities.
pkrbat does not use your personal data for targeted advertising, behavioural profiling for commercial gain, or any purpose not described in this section.
5Sharing & Disclosure of Your Data
pkrbat does not sell your data. The only circumstances under which your personal data is shared with external parties are:
- Payment processors: When you deposit or withdraw, your payment reference details are shared with the relevant mobile wallet or banking gateway (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or card networks) to process the transaction. These processors operate under their own privacy policies and data protection standards.
- Identity verification providers: When KYC (Know Your Customer) verification is required, document images may be processed by a third-party verification service operating under strict data processing agreements with pkrbat.
- Fraud prevention services: Device and IP data may be shared with fraud detection partners to identify suspicious activity patterns. These services do not receive your full personal profile — only the data necessary for their specific function.
- Legal and regulatory authorities: pkrbat will disclose personal data to law enforcement, regulatory bodies, or courts when legally required to do so by valid legal process. pkrbat will not voluntarily share data with authorities without a valid legal basis.
- Business transfers: In the event of a merger, acquisition, or sale of pkrbat's business, player data may be transferred to the acquiring entity. Players will be notified before any such transfer and given the opportunity to request account deletion if they prefer not to have their data transferred.
All third parties that handle pkrbat player data under a service agreement are bound by data processing agreements that restrict their use of your data to the specific services they provide to pkrbat.
6Cookies & Tracking Technologies
pkrbat uses cookies and similar tracking technologies on its website and platform. Here is an honest breakdown of what we use and why:
- Essential cookies: Required for the platform to function. These include session cookies that keep you logged in, security tokens, and cookies that remember your language and display preferences. These cannot be disabled without breaking core platform functionality.
- Functional cookies: Store your preferences such as your preferred game lobby view, recently visited game sections, and notification settings. These improve your experience but are not essential.
- Analytics cookies: pkrbat uses anonymised analytics data to understand which parts of the platform are most used, how long pages take to load, and where players encounter errors. Individual player identities are not visible in this analytics data.
- Security cookies: Used to detect fraudulent sessions, multiple-account registration attempts, and bot activity. These are essential for the security and fairness of the platform.
pkrbat does not use third-party advertising cookies or tracking pixels that profile you for marketing purposes. You can manage cookie preferences through your browser settings, though disabling essential cookies will prevent the platform from functioning correctly.
7Data Retention — How Long We Keep Your Information
pkrbat retains personal data for as long as necessary to fulfil the purposes for which it was collected, plus any additional period required by law. The specific retention periods are:
- Active account data: Retained for the full duration of your account's active status on pkrbat.
- Transaction records: Retained for a minimum of 5 years after the transaction date, in line with standard financial record-keeping requirements.
- Identity verification documents: Retained for a minimum of 5 years after account closure, in line with AML obligations.
- Gaming history: Retained for 90 days in detailed form (accessible from your account history). Aggregated records retained longer for compliance purposes.
- Closed accounts: Core account data is retained for 5 years after closure. Marketing preferences and device cookies are deleted within 30 days of account closure.
- Support communications: Retained for 2 years from the date of the last communication.
After the applicable retention period expires, pkrbat securely deletes or irreversibly anonymises your personal data so that it can no longer be associated with you.
8Security Measures pkrbat Applies
pkrbat applies layered security measures to protect player data. These are not theoretical commitments — they are operational standards the platform runs on daily:
- Encryption: All data in pkrbat's databases is encrypted at rest using AES-256. All data in transit between your device and pkrbat's servers is encrypted via TLS 1.2 or higher.
- Access controls: Personal data is accessible only to pkrbat staff with a demonstrated need to access it for their role. Access is logged and reviewed. No staff member has unrestricted access to the full player database.
- Two-factor authentication: Available for all pkrbat player accounts and recommended for all players, especially those with significant balances or high transaction volumes.
- Intrusion detection: pkrbat's systems are monitored for unusual access patterns, data exfiltration attempts, and security breaches. Any detected breach triggers an immediate response protocol.
- Regular security audits: pkrbat's security infrastructure is reviewed regularly by the internal security team. Vulnerabilities identified during audits are addressed on a priority basis.
- Secure payment processing: Payment data flows through certified payment gateways. pkrbat does not store full card numbers or mobile banking credentials on its own servers.
No system is completely immune to security incidents. In the event of a data breach that affects your personal information, pkrbat will notify affected players promptly and provide guidance on protective steps.
9Your Data Rights as a pkrbat Player
You have real, exercisable rights over the personal data pkrbat holds about you. Here is what each right means in practice at pkrbat:
Right to Access
You can request a copy of the personal data pkrbat holds about you at any time. Submit a request to support@pkrbat.ws with the subject line "Data Access Request". pkrbat will respond within 30 days with a summary of your data in a readable format.
Right to Correction
If any personal data pkrbat holds about you is inaccurate or outdated, you have the right to request a correction. For name or date-of-birth corrections, identity document verification will be required. Contact support to initiate this.
Right to Deletion
You can request deletion of your personal data. Where deletion is possible (i.e., where no legal retention obligation overrides it), pkrbat will delete your data and close your account. Note that transaction records and identity documents must be retained for legally required periods even after account closure.
Right to Restrict Processing
In circumstances where you dispute the accuracy of your data or believe pkrbat has no lawful basis for processing it, you can request that pkrbat restrict its use pending resolution of your concern.
Right to Data Portability
You can request your account data — registration information, transaction history, and gaming records — in a machine-readable format (CSV or JSON). This allows you to take your data history with you if you decide to leave pkrbat.
Right to Object
You can object to pkrbat processing your data for any purpose beyond what is strictly necessary to operate your account and meet legal obligations. If you object to processing that pkrbat considers legitimate, your objection will be reviewed and a decision communicated to you within 30 days.
To exercise any of these rights, email support@pkrbat.ws with the relevant request. pkrbat will respond within 30 days. Identity verification may be required before your request can be processed.
10Children's Privacy
pkrbat is strictly an adult platform. The minimum age to register and use pkrbat is 18 years old. pkrbat does not knowingly collect personal data from anyone under 18. If pkrbat discovers that an account has been registered by a minor, the account will be immediately closed, all data will be deleted (except where retention is legally required for fraud investigation purposes), and any deposited funds may be returned to the originating payment method.
Parents and guardians who believe a minor may have created a pkrbat account should contact pkrbat immediately at support@pkrbat.ws. pkrbat will investigate and act promptly. Shared device users should ensure their devices are protected by PINs or passwords to prevent minors from accessing adult platforms.
11Third-Party Services & Links
pkrbat's platform integrates with third-party services to deliver certain features. These include payment processors (Easypaisa, JazzCash, NayaPay, SadaPay, banking IBFT infrastructure, and card networks), identity verification services, and fraud detection platforms. Each of these third parties handles data in accordance with their own privacy policies, which apply to the data shared with them in the course of their service to pkrbat.
pkrbat does not embed third-party advertising networks, social media tracking pixels, or marketing analytics tools that profile players for advertising purposes. The only third-party integrations on pkrbat are operational — they exist to make the platform work, not to monetise player data.
pkrbat's website may contain links to other pages such as game-specific information. If you navigate to any page outside of pkrbat.ws, that page's own privacy policy applies and pkrbat accepts no responsibility for how third-party sites handle your data.
12Updates to This Privacy Policy
pkrbat reviews this Privacy Policy periodically and updates it when platform practices change, when legal requirements evolve, or when player feedback identifies areas that need clearer explanation. The "Last Updated" date at the top of this page reflects when the most recent revision was made.
- For minor clarifications or corrections, the policy is updated with no separate notification beyond the revised date.
- For material changes — such as a new category of data being collected or a change in how data is shared — pkrbat will notify registered players via their registered mobile number or email before the change takes effect.
- Continued use of pkrbat after any privacy policy update constitutes acceptance of the updated policy.
- Players who do not accept an updated policy can request account closure and data deletion by contacting support.
13Contact pkrbat About Privacy
For any privacy-related questions, data access requests, correction requests, deletion requests, or concerns about how pkrbat handles your personal information, please contact us through the following channels:
- Email: support@pkrbat.ws — use the subject line "Privacy Request" for data-specific queries
- Live Chat: Available from your logged-in pkrbat account, 24 hours a day
- Response time: Privacy requests are acknowledged within 5 business days and fully resolved within 30 days
If your concern relates to your gaming habits rather than your data, visit our Responsible Gaming page for the appropriate tools and resources.
If you want to understand the broader rules that govern your pkrbat account, the Terms and Conditions cover the full picture alongside this Privacy Policy.
No Advertising Profiling
pkrbat does not build advertising profiles on players. Your game history, deposit amounts, and session frequency are used only to operate your account and meet legal obligations — never to target you with marketing from pkrbat or third parties based on your behaviour patterns.
Support Conversations Are Private
Your chat and email communications with pkrbat's support team are stored securely and used solely to resolve your queries and improve support quality. They are accessible only to the support team and relevant operational staff — not shared externally or used for profiling.